Unfair commercial canvassing linked to the personal training account (CPF) is on the way to being prohibited. A Law proposition aimed at combating fraud and abuse at the CPF, supported by MPs Bruno Fuchs (MoDem), Sylvain Maillard (Renaissance) and Thomas Mesnier (Horizons), was adopted by the National Assembly’s Social Affairs Committee, this Wednesday, September 28. The growing success of the personal training account (2 million French people registered for training via this device in 2021, according to the authors of the bill) has led to an upsurge in attempts at CPF fraud: the damage is estimated to 43.2 million euros in 2021 by Tracfin, compared to 7.8 million in 2020.
Indeed, the “massive” success of the CPF has “opened the door to aggressive and even abusive commercial practices aimed at pushing individuals to buy training against their will. This translates into calls, SMS, or emails, from call centers or training organizations, made in a fraudulent approach and very often conveying erroneous information on the rights of the individual ”, estimate the deputies behind the bill. Therefore, this text aims to prohibit any form of abusive commercial canvassing of the personal training account, whether by phone call, SMS or email.
CPF scams: 10 tips to avoid them… or bounce back quickly if you are a victim
The ban extended to canvassing on social networks
To broaden the scope of this ban, two identical amendments carried by the deputies Thomas Mesnier and Sylvain Maillard aim to prohibit canvassing via social networks, a vector which mainly affects “the youngest and most fragile populations”, can we read in the explanatory memorandum. It is more exactly a question of “preventing influencers who reside outside the national territory from promoting fraud at the CPF via unsolicited personal messages (of the direct message type)”, add the authors of these amendments, which will also allow “ to get social networks to close the accounts associated with these influencers.
Finally, two other identical amendments made by these two deputies add a new article to the bill to strengthen the measures to combat CPF fraud. More specifically, they plan to oblige training organizations to send Caisse des dépôts, the organization that manages the system, a request for referencing on the My Training Account platform, which provides access to the CPF. To be referenced, establishments must in particular respect certain obligations (holding of an activity number, absence of criminal conviction, etc.) and conditions of practice (holding of Qualiopi certification, authorization to prepare or issue professional certification, etc.).
The bill must now be examined in public session in the National Assembly, from October 6th. Given the consensus around the text, there is a good chance that it will be adopted.
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